Making A Wrong Decision Is Understandable. Refusing

Eliminating What Is Not Wanted Or Needed Is Profitable In Itself.

Quality Management Is Needed Because Nothing Is Simple Anymore, If Indeed It Ever Was.

The Great Discoveries Are Usually Obvious.

Slowness To Change Usually Means Fear Of The New.

Many Managers Feel, Somewhat Cynically, That People Are Being Paid To Do Their Jobs And That's That. This Attitude Reflects An Insensitivity To People That Is A Trademark Of Many Hockey-style Managers.