You Don't Have To Be Noisy To

Quality Has To Be Caused, Not Controlled.

In A True Zero-defects Approach, There Are No Unimportant Items.

The Customer Deserves To Receive Exactly What We Have Promised To Produce - A Clean Room, A Hot Cup Of Coffee, A Nonporous Casing, A Trip To The Moon On Goassamer Wings.

Most Things Don't Work Like They Are Supposed To Work.

It Is Not Possible To Know What You Need To Learn.