It Is Always Cheaper To Do The

You Are Going To Be Measured Anyway By Some Means, Fair Or Foul. Usually The One Doing The Measuring Has Nothing Specific In Mind; So He Does It By The Seat Of His Pants. Careers Are Destroyed In This Manner.

The Great Discoveries Are Usually Obvious.

Improving Quality Requires A Culture Change, Not Just A New Diet.

Quality Management Is Needed Because Nothing Is Simple Anymore, If Indeed It Ever Was.

If You Don't Know What The Defect Level Is, How Do You Know When To Get Mad?