It Is Always Cheaper To Do The

Quality Means Conformance To Requirements, Not Elegance.

Quality Is Free. It's Not A Gift, But It's Free. The 'unquality' Things Are What Cost Money.

In A True Zero-defects Approach, There Are No Unimportant Items.

It Is Not Possible To Know What You Need To Learn.

People Are Conditioned To Believe That Error Is Inevitable.... However, We Do Not Accept The Same Standard When It Comes To Our Personal Life. If We Did, We Would Resign Ourselves To Being Shortchanged Now And Then When We Cash Our Paychecks. We Would Expect Hospital Nurses To Drop A Certain Percentage Of All Newborn Babies. We Would Expect To Go Home To The Wrong House Periodically. As Individuals We Do Not Tolerate These Things. Thus We Have A Double Standard, One For Ourselves, One For The Company.