When In Doubt, Delete It.

You Are Going To Be Measured Anyway By Some Means, Fair Or Foul. Usually The One Doing The Measuring Has Nothing Specific In Mind; So He Does It By The Seat Of His Pants. Careers Are Destroyed In This Manner.

When You're Out Of Quality, You're Out Of Business.

Improving Quality Requires A Culture Change, Not Just A New Diet.

Quality Is The Result Of A Carefully Constructed Cultural Environment. It Has To Be The Fabric Of The Organization, Not Part Of The Fabric.

Making A Wrong Decision Is Understandable. Refusing To Search Continually For Learning Is Not.