I Think That People Here Expect Miracles.

Zero Defects Is A Super Highway Going Down The Tube.

The Aim Should Be To Work On The Method Of Management.

Management By Results - Like Driving A Car By Looking In Rear View Mirror.

All Models Are Wrong; Some Models Are Useful.

The Source Of Innovation Is Freedom. All We Have - New Knowledge, Invention - Comes From Freedom. Discoveries And New Knowledge Come From Freedom. When Somebody Is Responsible Only To Himself, [has] Only Himself To Satisfy, Then You'll Have Invention, New Thought, Now Product, New Design, New Ideas.