Quality Is Pride Of Workmanship.

Research Shows That The Climate Of An Organization Influences An Individuals Contribution Far More Than The Individual Himself.

You Must Have A Supplier Relationship Of Constant Improvement.

We Cannot Rely On Mass Inspection To Improve Quality, Though There Are Times When 100 Percent Inspection Is Necessary. As Harold S. Dodge Said Many Years Ago, 'you Cannot Inspect Quality Into A Product.' The Quality Is There Or It Isn't By The Time It's Inspected.

Understanding Variation Is The Key To Success In Quality And Business.

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