Without Theory We Can Only Copy.

Knowledge Is The Key.

One Cannot Be Successful On Visible Figures Alone ... The Most Important Figures That One Needs For Management Are Unknown Or Unknowable, But Successful Management Must Nevertheless Take Account Of Them.

The Moral Is That It Is Necssary To Innovate, To Predict The Needs Of The Customers, And Give Him More. He That Innovates And Is Lucky Will Take The Market.

If You Can't Describe What You Are Doing As A Process, You Don't Know What You're Doing.

To Copy Is To Invite Disaster.