The Heart Of Change Is In The

Effective Leaders Help Others To Understand The Necessity Of Change And To Accept A Common Vision Of The Desired Outcome.

Complacency Is Almost Always The Product Of Success Or Perceived Success

One Of The Most Common Ways To Overcome Resistance To Change Is To Educate People About It Beforehand. Communication Of Ideas Helps People See The Need For And The Logic Of A Change. The Education Process Can Involve One-on-one Discussions, Presentations To Groups, Or Memos And Reports.

A Culture Truly Changes Only When A New Way Of Operating Has Been Shown To Succeed Over Some Minimum Period Of Time.

Because Management Deals Mostly With The Status Quo And Leadership Deals Mostly With Change, In The Next Century We Are Going To Have To Try To Become Much More Skilled At Creating Leaders.