Because Management Deals Mostly With The Status

We Keep A Change In Place By Helping To Create A New, Supportive, And Sufficiently Strong Organizational Culture.

No Vision Issue Today Is Bigger Than The Question Of Efficiency Versus Some Combination Of Innovation And Customer Service.

Good Communication Is Not Just Data Transfer. You Need To Show People Something That Addresses Their Anxieties, That Accepts Their Anger, That Is Credible In A Very Gut-level Sense, And That Evokes Faith In The Vision.

Leadership Defines What The Future Should Look Like, Aligns People With That Vision, And Inspires Them To Make It Happen Despite The Obstacles.

Great Communicators Have An Appreciation For Positioning. They Understand The People They're Trying To Reach And What They Can And Can't Hear. They Send Their Message In Through An Open Door Rather Than Trying To Push It Through A Wall.