Complacency Is Almost Always The Product Of

Never Underestimate The Power Of A Good Story.

Many Years Ago, I Think I Got My First Insight On How An Incredibly Diverse Team Can Work Together And Do Astonishing Things, And Not Just Misunderstand Each Other And Fight.

Without Credible Communication, And A Lot Of It, The Hearts And Minds Of Others Are Never Captured.

No Vision Issue Today Is Bigger Than The Question Of Efficiency Versus Some Combination Of Innovation And Customer Service.

One Of The Most Powerful Forms Of Information Is Feedback On Our Own Actions.