Complacency Is Almost Always The Product Of

Without Conviction That You Can Make Change Happen, You Will Not Act, Even If You See The Vision. Your Feelings Will Hold You Back.

In A Change Effort, Culture Comes Last, Not First.

Neurologists Say That Our Brains Are Programmed Much More For Stories Than For Abstract Ideas. Tales With A Little Drama Are Remembered Far Longer Than Any Slide Crammed With Analytics.

Leadership Produces Change. That Is Its Primary Function

Great Leadership Does Not Mean Running Away From Reality. Sometimes The Hard Truths Might Just Demoralize The Company, But At Other Times Sharing Difficulties Can Inspire People To Take Action That Will Make The Situation Better.