A Culture Truly Changes Only When A

Because Management Deals Mostly With The Status Quo And Leadership Deals Mostly With Change, In The Next Century We Are Going To Have To Try To Become Much More Skilled At Creating Leaders.

Leaders Establish The Vision For The Future And Set The Strategy For Getting There.

Great Leaders Understand That Historical Success Tends To Produce Stable And Inwardly Focused Organizations, And These Outfits, In Turn, Reinforce A Feeling Of Contentment With The Status Quo.

One Of The Most Powerful Forms Of Information Is Feedback On Our Own Actions.

Good Communication Does Not Mean That You Have To Speak In Perfectly Formed Sentences And Paragraphs. It Isn't About Slickness. Simple And Clear Go A Long Way.