Effective Leaders Help Others To Understand The

A Leader Needs Enough Understanding To Fashion An Intelligent Strategy.

The Heart Of Change Is In The Emotions.

Good Communication Is Not Just Data Transfer. You Need To Show People Something That Addresses Their Anxieties, That Accepts Their Anger, That Is Credible In A Very Gut-level Sense, And That Evokes Faith In The Vision.

The Central Issue Is Never Strategy, Structure, Culture, Or Systems. The Core Of The Matter Is Always About Changing The Behavior Of People.

Leadership Produces Change. That Is Its Primary Function