Quality Is Free. It's Not A Gift,

It Isn't What You Find, It's What You Do About What You Find.

Selecting The Right Person For The Right Job Is The Largest Part Of Coaching.

Quality Management Is Needed Because Nothing Is Simple Anymore, If Indeed It Ever Was.

When In Doubt, Delete It.

Problems Breed Problems, And The Lack Of A Disciplined Method Of Openly Attacking Them Breeds More Problems.