If We Deliver On Time, But The

Selecting The Right Person For The Right Job Is The Largest Part Of Coaching.

We Must Define Quality As Conformance To Specifications If We Are To Manage It.

When You're Out Of Quality, You're Out Of Business.

It Is Always Cheaper To Do The Job Right The First Time.

Making A Wrong Decision Is Understandable. Refusing To Search Continually For Learning Is Not.