Management Is Prediction.

All Models Are Wrong; Some Models Are Useful.

The Aim Proposed Here For Any Organization Is For Everybody To Gain - Stockholders, Employees, Suppliers, Customers, Community, The Environment - Over The Long Term.

You Have To Manage A System. The System Doesn't Manage Itself.

The Prevailing Style Of Management Must Undergo Transformation. A System Can Not Understand Itself. The Transformation Requires A View From Outside.

Retroactive Management Emphasizes The Bottom Line.