Management Is Prediction.

The Only Useful Function Of A Statistician Is To Make Predictions, And Thus To Provide A Basis For Action.

Forces Of Destruction: Grades In School, Merit System, Incentive Pay, Business Plans, Quotas.

It Is A Mistake To Assume That If Everybody Does His Job, It Will Be All Right. The Whole System May Be In Trouble.

Survival Is Optional. No One Has To Change.

We Cannot Rely On Mass Inspection To Improve Quality, Though There Are Times When 100 Percent Inspection Is Necessary. As Harold S. Dodge Said Many Years Ago, 'you Cannot Inspect Quality Into A Product.' The Quality Is There Or It Isn't By The Time It's Inspected.