Don't Expect Smart People To Listen To

Absence Of Defects Does Not Necessarily Build Business... Something More Is Required.

Knowledge Is Theory. We Should Be Thankful If Action Of Management Is Based On Theory. Knowledge Has Temporal Spread. Information Is Not Knowledge. The World Is Drowning In Information But Is Slow In Acquisition Of Knowledge. There Is No Substitute For Knowledge.

Without Questions, There Is No Learning.

The Moral Is That It Is Necssary To Innovate, To Predict The Needs Of The Customers, And Give Him More. He That Innovates And Is Lucky Will Take The Market.

Quality Begins With The Intent, Which Is Fixed By Management.