Quality Has To Be Caused, Not Controlled.

Being Convinced One Knows The Whole Story Is The Surest Way To Fail.

If You Don't Know What The Defect Level Is, How Do You Know When To Get Mad?

When In Doubt, Delete It.

Slowness To Change Usually Means Fear Of The New.

Very Few Of The Great Leaders Ever Get Through Their Careers Without Failing, Sometimes Dramatically.