A System Can Not Understand Itself.

No One Can Measure The Loss Of Business That May Arise From A Defective Item That Goes Out To A Customer.

Mere Allocation Of Huge Sums Of Money For Quality Will Not Bring Quality.

We Should Work On Our Process, Not The Outcome Of Our Processes.

The Moral Is That It Is Necssary To Innovate, To Predict The Needs Of The Customers, And Give Him More. He That Innovates And Is Lucky Will Take The Market.

Change The Rule And You Will Get A New Number.