Manage The Cause, Not The Result.

People Care More For Themselves When They Contribute To The System.

Choice Of Aim Is Clearly A Matter Of Clarification Of Values, Especially On The Choice Between Possible Options.

Management's Job Is To Optimize The Whole System.

If You Wait For People To Come To You, You'll Only Get Small Problems. You Must Go And Find Them. The Big Problems Are Where People Don't Realize They Have One In The First Place.

All Anyone Asks For Is A Chance To Work With Pride.