You Can Only Elevate Individual Performance By

Zero Defects Is A Super Highway Going Down The Tube.

There Must Be Consistency In Direction.

People Copy Examples And Then They Wonder What Is The Trouble. They Look At Examples And Without Theory They Learn Nothing.

Just Because You Can Measure Everything Doesn't Mean That You Should.

It Is A Mistake To Assume That If Everybody Does His Job, It Will Be All Right. The Whole System May Be In Trouble.