A Leader Must Have Knowledge. A Leader

We Are Here To Make Another World.

The Most Valuable "currency" Of Any Organization Is The Initiative And Creativity Of Its Members. Every Leader Has The Solemn Moral Responsibility To Develop These To The Maximum In All His People. This Is The Leader's Highest Priority.

The Main Difference Between Service And Manufacturing Is The Service Department Doesn't Know That They Have A Product.

Nobody Goes To Work To Do A Bad Job.

Defects Are Not Free. Somebody Makes Them, And Gets Paid For Making Them.