Work On Your Story! He/she Who Has

I Don't Want The 35-year-olds In My Audience To Think Of Me As As 'pops' Giving The Kind Of Advice That Only 65-year-olds Can Understand.

Something Mysterious Happens To A Curious, Fully Engaged Mind - And It Happens As Often As Not, Subconsciously. Strange Little Sparks Are Set Off, Connections Made, Insights Triggered

I Don't Read Many Business Books. I Read Good Fiction. Business Is About People, So My Favorite Business Books Are Anything By Dickens.

If I Read A Book That Cost Me $20 And I Get One Good Idea, I've Gotten One Of The Greatest Bargains Of All Time.

Remember: You Are The Only Human Being In The World Who Can Help This Particular Customer At This Particular Moment In Time.