Listen To Everyone. Ideas Come From Everywhere

It Boils Down To Studenthood-in-perpetuity / Curiosity-in-perpetuity / Applied Fanatic Restlessness. That Is, A Belief That Life Is One Big Learning Experience. Something Mysterious Happens To A Curious, Fully Engaged Mind - And It Happens As Often As Not, Subconsciously. Strange Little Sparks Are Set Off, Connections Made, Insights Triggered. The Results: An Exponentially Increased Ability To Tune Up / Reinvent / Wow-ize Today's Project At Work.

The 'value Added' For Most Any Company, Tiny Or Enormous, Comes From The Quality Of Experience Provided.

I Would Not Be Surprised To See Interesting New Forms Of Expression And Literary Genres Develop As The E-book Movement Matures.

The Most Important And Visible Outcropping Of The Action Bias In Excellent Companies Is Their Willingness To Try Things Out, To Experiment. If You Wait Until You Believe You Are Safe, Sure To Be Without Occasional Foolish Feelings, You've Most Likely Waited Too Long.

Perception Is All There Is. If The Customer Think He's Right, He's Right.