The Unthinkable Is Thinkable. No: Likely.

If You Love Your Company And Love What You Do, You Will Serve Your Customers Better-period!

There Is No Such Thing As A Minor Lapse Of Integrity

We Often Hear That The Digital Age Has Resulted In A Devaluing Of Time, Space, And Place. But I Wonder If Theseclaims Are Exaggerated.

Organizations Exist To Serve. Period. Leaders Live To Serve. Period.

The Dumbest Mistake Is Viewing Design As Something You Do At The End Of The Process To 'tidy Up' The Mess, As Opposed To Understanding It's A 'day One' Issue And Part Of Everything.