Formula For Success: Underpromise And Overachieve.

Authors And Publishers Want Fair Compensation And A Means Of Protecting Content Through Digital Rights Management. Vendors And Technology Companies Want New Markets For E-book Reading Devices And Other Hardware. End-users Most Of All Want A Wide Range And Generous Amount Of High-quality Content For Free Or At Reasonable Costs. Like End-users, Libraries Want Quality, Quantity, Economy, And Variety As Well As Flexible Business Models.

The Selfish Leader Will Attempt To Lead Others For Their Own Gain And For The Detriment Of Others.

The Simple Act Of Paying Positive Attention To People Has A Great Deal To Do With Productivity.

Excellent Firms Don't Believe In Excellence - Only In Constant Improvement And Constant Change.

If A Window Of Opportunity Appears, Don't Pull Down The Shade.