When You're Out Of Quality, You're Out

In A True Zero-defects Approach, There Are No Unimportant Items.

Very Few Of The Great Leaders Ever Get Through Their Careers Without Failing, Sometimes Dramatically.

Making A Wrong Decision Is Understandable. Refusing To Search Continually For Learning Is Not.

Quality Has To Be Caused, Not Controlled.

Slowness To Change Usually Means Fear Of The New.