When You're Out Of Quality, You're Out

Problems Breed Problems, And The Lack Of A Disciplined Method Of Openly Attacking Them Breeds More Problems.

Eliminating What Is Not Wanted Or Needed Is Profitable In Itself.

Making A Wrong Decision Is Understandable. Refusing To Search Continually For Learning Is Not.

In A True Zero-defects Approach, There Are No Unimportant Items.

If You Don't Know What The Defect Level Is, How Do You Know When To Get Mad?