We Need To Care Enough To Connect,

When We Think Of Design, We Usually Imagine Things That Are Chosen Because They Are Designed. Vases Or Comic Books Or Architecture... It Turns Out, Though, That Most Of What We Make Or Design Is Actually Aimed At A Public That Is There For Something Else. The Design Is Important, But The Design Is Not The Point. Call It "public Design"... Public Design Is For Individuals Who Have To Fill Out Our Tax Form, Interact With Our Website Or Check Into Our Hotel Room Despite The Way It's Designed, Not Because Of It.

Trust Is Precious And Easily Wasted, And Guessing Is A Lousy Foundation For Future Progress.

Waiting For Perfect Is Never As Smart As Making Progress.

If You Want To Get In Shape, Go To The #‎ Gym Every Single Day, Change Your Clothes And Take A Shower. If You Can Do That Every Single Day For A Month, Pretty Soon You'll Start Doing Something While You're There.

Once You Have Permission To Talk To Someone, Finding New Products Or Services For Them Is A Smart Way To Grow.