The Great Discoveries Are Usually Obvious.

If We Deliver On Time, But The Product Has Defects, We Have Not Delivered On Time.

You Are Going To Be Measured Anyway By Some Means, Fair Or Foul. Usually The One Doing The Measuring Has Nothing Specific In Mind; So He Does It By The Seat Of His Pants. Careers Are Destroyed In This Manner.

Most Things Don't Work Like They Are Supposed To Work.

In A True Zero-defects Approach, There Are No Unimportant Items.

Problems Breed Problems, And The Lack Of A Disciplined Method Of Openly Attacking Them Breeds More Problems.