[t]hroughout The Ages To Be Educated Meant

The Subordinate's Job Is Not To Reform Or Reeducate The Boss, Not To Make Him Conform To What The Business Schools Or The Management Book Say Bosses Should Be Like. It Is To Enable A Particular Boss To Perform As A Unique Individual.

The Race For Quality Has No Finish Line - So Technically, It's More Like A Death March. Efficiency Is Doing Things Right; Effectiveness Is Doing The Right Things.

I Find More And More Executives Less And Less Well Informed About The Outside World, If Only Because They Believe That The Data On The Computer Printouts Are Ipso Facto Information.

As A Rule We Perceive What We Expect To Perceive... The Unexpected Is Usually Not Received At All.

We Will Have To Learn To Lead People Rather Then To Contain Them.