Every Success Creates New Opportunities. So Does

What Is The Manager's Job? It Is To Direct The Resources And The Efforts Of The Business Toward Opportunities For Economically Significant Results. This Sounds Trite - And It Is. But Every Analysis Of Actual Allocation Of Resources And Efforts In Business That I Have Ever Seen Or Made Showed Clearly That The Bulk Of Time, Work, Attention, And Money First Goes To Problems Rather Than To Opportunities, And, Secondly, To Areas Where Even Extraordinarily Successful Performance Will Have Minimal Impact On Results.

There Is A Great Need For A New Approach, New Methods And New Tools In Teaching, Man's Oldest And Most Reactionary Craft. There Is Great Need For A Rapid Increase In The Productivity Of Learning. There Is, Above All, Great Need For Methods That Will Make The Teacher Effective And Multiply His Or Her Efforts And Competence. Teaching Is, In Fact, The Only Traditional Craft In Which We Have Not Yet Fashioned The Tools That Make An Ordinary Person Capable Of Superior Performance. In This Respect, Teaching Is Far Behind Medicine, Where The Tools First Became Available A Century Or More Ago.

The Only Definition Of A Leader Is Someone Who Has Followers.

Suppliers And Especially Manufacturers Have Market Power Because They Have Information About A Product Or A Service That The Customer Does Not And Cannot Have, And Does Not Need If He Can Trust The Brand. This Explains The Profitability Of Brands.

This Society In Which Knowledge Workers Dominate Is In Danger Of A New "class Conflict" Between The Large Minority Of Knowledge Workers And The Majority Of Workers Who Will Make Their Livings Through Traditional Ways, Either By Manual Work... Or By Service Work. The Productivity Of Knowledge Work - Still Abysmally Low - Will Predictably Become The Economic Challenge Of The Knowledge Society. On It Will Depend The Ability Of The Knowledge Society To Give Decent Incomes, And With Them Dignity And Status, To Non Knowledge People.