Quality Starts In The Boardroom.

Scientific Data Are Not Taken For Museum Purposes; They Are Taken As A Basis For Doing Something. If Nothing Is To Be Done With The Data, Then There Is No Use In Collecting Any. The Ultimate Purpose Of Taking Data Is To Provide A Basis For Action Or A Recommendation For Action. The Step Intermediate Between The Collection Of Data And The Action Is Prediction.

Learning Is Not Compulsory; It's Voluntary... But To Survive, We Must Learn.

Management's Job Is To Optimize The Whole System.

You Can Not Achieve An Aim Unless You Have A Method.

When A Worker Has Reached A Stable State, Further Training Will Not Help Him.