Eliminate Numerical Quotas, Including Management By Objectives.

3% Of The Problems Have Figures, 97% Of The Problems Do Not.

If You Destroy The People Of A Company, You Do Not Have Much Left.

The Aim Proposed Here For Any Organization Is For Everybody To Gain - Stockholders, Employees, Suppliers, Customers, Community, The Environment - Over The Long Term.

You Can Expect What You Inspect.

Experience By Itself Teaches Nothing... Without Theory, Experience Has No Meaning. Without Theory, One Has No Questions To Ask. Hence, Without Theory, There Is No Learning.