People Need To Know What Their Jobs

Does Experience Help? No! Not If We Are Doing The Wrong Things.

Does The Customer Invent New Product Or Service? The Customer Generates Nothing. No Customer Asked For Electric Lights. There Was Gas And Gas Mantles, Which Gave Good Light.

Learning Is Not Compulsory; It's Voluntary. Improvement Is Not Compulsory; It's Voluntary. But To Survive, We Must Learn.

It's Not Enough To Do Your Best; You Must Know What To Do & Then Do Your Best.

The Individual Has Been Crushed By Our Style Of Management Today.