People Need To Know What Their Jobs

The Emphasis Should Be On Why We Do A Job.

You Cannot Inspect Quality Into The Product; It Is Already There.

Plants Don't Close From Poor Workmanship, But From Poor Management.

The Customer Invents Nothing. New Products And New Services Come From The Producer.

A System Is A Network Of Interdependent Components That Work Together To Try To Accomplish The Aim Of The System. A System Must Have An Aim. Without The Aim, There Is No System.