Plants Don't Close From Poor Workmanship, But

Eliminate Slogans, Exhortations, And Targets For The Work Force Asking For Zero Defects And New Levels Of Productivity. Such Exhortations Only Create Adversarial Relationships, As The Bulk Of The Causes Of Low Quality And Low Productivity Belong To The System And Thus Lie Beyond The Power Of The Work Force

When Asked What Single Event Was Most Helpful In Developing The Theory Of Relativity, Albert Einstein Replied, "figuring Out How To Think About The Problem".

People Learn In Different Ways: Reading, Listening, Pictures, Watching.

The Worker Is Not The Problem. The Problem Is At The Top! Management!

Improve Quality, You Automatically Improve Productivity.