A Leader's Job Is To Help His

We Want Best Efforts Guided By Theory.

Cease Dependence On Inspection To Achieve Quality. Eliminate The Need For Inspection On A Mass Basis By Building Quality Into The Product In The First Place.

Innovation Comes From People Who Take Joy In Their Work.

Quality Is Made In The Board Room. A Worker Can Deliver Lower Quality, But She Cannot Deliver Quality Better Than The System Allow.

Quality Begins With The Intent, Which Is Fixed By Management.