Motivation Is Not A Thinking Word; It's

The Heart Of Change Is In The Emotions.

People Change What They Do Less Because They Are Given An Analysis That Shifts Their Thinking Than Because They Are Shown A Truth That Influences Their Feelings.

No Vision Issue Today Is Bigger Than The Question Of Efficiency Versus Some Combination Of Innovation And Customer Service.

Tradition Is A Very Powerful Force.

Effective Leaders Help Others To Understand The Necessity Of Change And To Accept A Common Vision Of The Desired Outcome.