Great Leadership Does Not Mean Running Away

Overcoming Complacency Is Crucial At The Start Of Any Change Process, And It Often Requires A Little Bit Of Surprise, Something That Grabs Attention At More Than An Intellectual Level. You Need To Surprise People With Something That Disturbs Their View That Everything Is Perfect.

Leadership Is About Coping With Change

What's Really Driving The Boom In Coaching, Is This: As We Move From 30 Miles An Hour To 70 To 120 To 180......as We Go From Driving Straight Down The Road To Making Right Turns And Left Turns To Abandoning Cars And Getting Motorcycles...the Whole Game Changes, And A Lot Of People Are Trying To Keep Up, Learn How Not To Fall.

People Change What They Do Less Because They Are Given An Analysis That Shifts Their Thinking Than Because They Are Shown A Truth That Influences Their Feelings.

No Vision Issue Today Is Bigger Than The Question Of Efficiency Versus Some Combination Of Innovation And Customer Service.