Lack Of Knowledge - That Is The

Manage The Cause, Not The Result.

To Copy Is To Invite Disaster.

To Manage One Must Lead. To Lead, One Must Understand The Work That He And His People Are Responsible For

All Anyone Asks For Is A Chance To Work With Pride.

He That Expects To Quantify In Dollars The Gains That Will Accrue To A Company Year By Year For A Program For Improvement Of Quality Expounded In [out Of The Crisis] Will Suffer Delusion. He Should Know Before He Starts That He Will Be Able To Quantify Only A Trivial Part Of The Gain.