Knowledge Is The Key.

Inspection With The Aim Of Finding The Bad Ones And Throwing Them Out Is Too Late, Ineffective, And Costly. Quality Comes Not From Inspection But From Improvement Of The Process.

Management's Job Is To Optimize The Whole System.

A Leader Must Have Knowledge. A Leader Must Be Able To Teach.

The Individual Has Been Crushed By Our Style Of Management Today.

Choice Of Aim Is Clearly A Matter Of Clarification Of Values, Especially On The Choice Between Possible Options.