Knowing Where You Are Going Is The

Unexpressed Good Thoughts Aren't Worth Squat!

What We Give Our Attention To, Grows.

Have I Done What Is Really Important Today?

Your Customers Are Only Satisfied Because Their Expectations Are So Low And Because No One Else Is Doing Better. Just Having Satisfied Customers Isn't Good Enough Anymore. If You Really Want A Booming Business, You Have To Create Raving Fans.

For A Manager To Be Perceived As A Positive Manager, They Need A Four To One Positive To Negative Contact Ratio.