Judging People Does Not Help Them.

A Goal Without A Method Is Nonsense.

Without Theory There Is Nothing To Modify Or Learn.

Profit In Business Comes From Repeat Customers, Customers That Boast About Your Project Or Service, And That Bring Friends With Them.

He That Expects To Quantify In Dollars The Gains That Will Accrue To A Company Year By Year For A Program For Improvement Of Quality Expounded In [out Of The Crisis] Will Suffer Delusion. He Should Know Before He Starts That He Will Be Able To Quantify Only A Trivial Part Of The Gain.

Quality Begins With The Intent, Which Is Fixed By Management.