Judging People Does Not Help Them.

The Greatest Losses Are Unknown And Unknowable.

It Is Not Enough That Top Management Commit Themselves For Life To Quality And Productivity. They Must Know What It Is That They Are Committed To - That Is, What They Must Do. These Obligations Cannot Be Delegated. Support Is Not Enough; Action Is Required.

Scientific Data Are Not Taken For Museum Purposes; They Are Taken As A Basis For Doing Something. If Nothing Is To Be Done With The Data, Then There Is No Use In Collecting Any. The Ultimate Purpose Of Taking Data Is To Provide A Basis For Action Or A Recommendation For Action. The Step Intermediate Between The Collection Of Data And The Action Is Prediction.

He That Would Run His Company On Visible Figures Alone Will In Time Have Neither Company Nor Figures.

Learning Is Not Compulsory; It's Voluntary. Improvement Is Not Compulsory; It's Voluntary. But To Survive, We Must Learn.