It Does Not Happen All At Once.

Cease Dependence On Inspection To Achieve Quality. Eliminate The Need For Inspection On A Mass Basis By Building Quality Into The Product In The First Place.

A Man Who Knows Not His Limitations Is Of No Use To Anyone.

Meeting Specifications Is Not Enough.

Anybody Can Achieve Gains In Quality By Slowing Down Production. That Is Not What We Are Talking About.

Innovation Comes From People Who Take Joy In Their Work.