Improving Quality Requires A Culture Change, Not

Quality Means Conformance To Requirements, Not Elegance.

It Isn't What You Find, It's What You Do About What You Find.

Quality Management Is Needed Because Nothing Is Simple Anymore, If Indeed It Ever Was.

It Is Not Possible To Know What You Need To Learn.

You Are Going To Be Measured Anyway By Some Means, Fair Or Foul. Usually The One Doing The Measuring Has Nothing Specific In Mind; So He Does It By The Seat Of His Pants. Careers Are Destroyed In This Manner.