Experience By Itself Teaches Nothing.

You Cannot Inspect Quality Into The Product; It Is Already There.

It Is Not Necessary To Change. Survival Is Not Mandatory.

Forces Of Destruction: Grades In School, Merit System, Incentive Pay, Business Plans, Quotas.

Hold Everybody Accountable? Ridiculous!

Two Basic Rules Of Life Are: 1) Change Is Inevitable. 2) Everybody Resists Change.