Experience By Itself Teaches Nothing.

Knowledge Is Theory. We Should Be Thankful If Action Of Management Is Based On Theory. Knowledge Has Temporal Spread. Information Is Not Knowledge. The World Is Drowning In Information But Is Slow In Acquisition Of Knowledge. There Is No Substitute For Knowledge.

What We Need To Do Is Learn To Work In The System, By Which I Mean That Everybody, Every Team, Every Platform, Every Division, Every Component Is There Not For Individual Competitive Profit Or Recognition, But For Contribution To The System As A Whole On A Win-win Basis.

Meeting Specifications Is Not Enough.

When A System Is Stable, Telling The Worker About Mistakes Is Only Tampering.

It's Not Enough To Do Your Best; You Must Know What To Do & Then Do Your Best.