People Are Born With Intrinsic Motivation, Self-esteem,

Research Shows That The Climate Of An Organization Influences An Individuals Contribution Far More Than The Individual Himself.

Management By Results Is Confusing Special Causes With Common Causes.

The Customer Is The Most Important Part Of The Production Line.

Management's Job Is To Know Which Systems Are Stable And Which Are Not.

Choice Of Aim Is Clearly A Matter Of Clarification Of Values, Especially On The Choice Between Possible Options.