Efficiency Is Doing Better What Is Already

Keep The Boss Aware. Bosses, After All, Are Held Responsible By Their Own Bosses For The Performance Of Their Subordinates. They Must Be Able To Say: "i Know What Anne [or John] Is Trying To Do."

Production Is Not The Application Of Tools To Materials, But Logic To Work.

Technology Is Not About Tools, It Deals With How Man Works.

Knowledge Has Become The Key Economic Resource And The Dominant-and Perhaps Even The Only-source Of Competitive Advantage.

Tomorrow Always Arrives. It Is Always Different. And Even The Mightiest Company Is In Trouble If It Has Not Worked On The Future. Being Surprised By What Happens Is A Risk That Even The Largest And Richest Company Cannot Afford, And Even The Smallest Business Need Not Run.