A Leader Is A Coach, Not A

Management Of Outcomes May Not Be Any More Than A Skill. It Does Not Require Knowledge.

You Do Not Install Knowledge.

A System Must Be Managed. It Will Not Manage Itself. Left To Themselves In The Western World, Components Become Selfish, Competitive. We Cannot Afford The Destructive Effect Of Competition.

Quality Is Everyone's Responsibility.

Improve Constantly And Forever The System Of Production And Service, To Improve Quality And Productivity, And Thus Constantly Decrease Costs.