A Great Idea Is Not Enough.

People Often Resist Change For Reasons That Make Good Sense To Them, Even If Those Reasons Don't Correspond To Organizational Goals. So It Is Crucial To Recognize, Reward, And Celebrate Accomplishments.

Friendly People Are Caring People, Eager To Provide Encouragement And Support When Needed Most.

Those Enjoying Winning Streaks Thus Win Twofold. They Win Not Only The Game But Also The Right To Greater Self-determination. They Become Masters Of Their Own Fate. That Feeling Of Efficacy, Of Being In Charge Of Circumstances, Is The Essence Of Confidence. Winning Once Or Twice Is Encouraging, But Winning Continuously Is Empowering.

A Vision Is Not Just A Picture Of What Could Be; It Is An Appeal To Our Better Selves, A Call To Become Something More.

Change Masters Are - Literally - The Right People In The Right Place At The Right Time. The Right People Are The Ones With The Ideas That Move Beyond The Organization's Established Practice, Ideas They Can Form Into Visions. The Right Places Are The Integrative Environments That Support Innovation, Encourage The Building Of Coalitions And Teams To Support And Implement Visions. The Right Times Are Those Moments In The Flow Of Organizational History When It Is Possible To Reconstruct Reality On The Basis On Accumulated Innovations To Shape A More Productive And Successful Future.