Without Questions, There Is No Learning.

Manage The Cause, Not The Result.

Many People In Management Are Being Paid To Produce Waste.

It Is Important That An Aim Never Be Defined In Terms Of A Specific Activity Or Method. It Must Always Relate To A Better Life For Everyone.

You Must Have A Supplier Relationship Of Constant Improvement.

The Most Valuable "currency" Of Any Organization Is The Initiative And Creativity Of Its Members. Every Leader Has The Solemn Moral Responsibility To Develop These To The Maximum In All His People. This Is The Leader's Highest Priority.