While Values Drive Behaviors, Principles Govern Consequences.

Contrary To What Most People Believe, Trust Is Not Some Soft, Illusive Quality That You Either Have Or You Don't; Rather, Trust Is A Pragmatic, Tangible, Actionable Asset That You Can Create.

Management Is Efficiency In Climbing The Ladder Of Success; Leadership Determines Whether The Ladder Is Leaning Against The Right Wall.

Perform Anonymous Service. Whenever We Do Good For Others Anonymously, Our Sense Of Intrinsic Worth And Self-respect Increases. ... Selfless Service Has Always Been One Of The Most Powerful Methods Of Influence.

As You Care Less About What People Think Of You, You Will Care More About What Others Think Of Themselves.

Management Works In The System; Leadership Works On The System.